Effective Date: 26 September 2025
ASTIVARA PHARMACY ("ASTIVARA PHARMACY," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you register as an Independent Retailer under the ASTIVARA PHARMACY Premium Retail Opportunity (APRO) or otherwise interact with our products, services, website, or business operations.
By registering as an Independent Retailer, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Personal Information We Collect
We may collect personal information including, but not limited to:
- Full name, date of birth, and proof of legal eligibility.
- Residential and mailing address.
- Telephone number and email address.
- Government-issued identification documents where required.
- Tax identification numbers and regulatory information where applicable.
- Banking or payment information for commission and incentive payments.
- Sponsor, introducer, genealogy, and membership records.
- Purchase history, commission records, bonuses, incentives, and transaction history.
- Customer support communications and correspondence.
- Technical information collected through our website or online platforms, including device information, IP address, browser type, and website usage data where applicable.
2. How We Use Your Information
We may use your personal information to:
- Process and verify your retailer application.
- Maintain your retailer account and genealogy records.
- Process product orders, payments, commissions, bonuses, and incentives.
- Provide customer service and business support.
- Communicate important notices, operational updates, policy changes, and promotional information.
- Prevent fraud, unauthorized activities, or misuse of our business opportunity.
- Comply with legal, taxation, accounting, regulatory, and audit requirements.
- Improve our products, services, systems, and overall business operations.
3. Legal Basis for Processing
Where required by applicable law, we process your personal information based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Protection of legitimate business interests.
- Other lawful grounds permitted by applicable legislation.
4. Sharing of Personal Information
ASTIVARA PHARMACY does not sell, rent, or trade your personal information. We may disclose your information only where necessary to:
- Government authorities, regulators, courts, or law enforcement agencies.
- Banks, payment providers, or financial institutions for payment processing.
- Professional advisers, auditors, accountants, and legal consultants.
- Technology providers or service providers who support our business operations under appropriate confidentiality obligations.
- Your sponsor or authorized upline only where necessary for legitimate business administration and network management.
5. Data Security
We implement appropriate administrative, organizational, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Although we use reasonable security measures, no electronic storage system or internet transmission can be guaranteed to be completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Maintain your retailer account.
- Fulfil contractual obligations.
- Comply with legal and regulatory requirements.
- Resolve disputes.
- Enforce our agreements.
- Conduct internal audits and maintain business records.
Following termination of your membership, certain records may continue to be retained where required by law or for legitimate business purposes.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw previously provided consent where processing is based on consent.
- Object to certain processing activities.
- Request restriction of processing where permitted by law.
- Submit complaints to the relevant data protection authority.
Requests may be submitted using the contact details provided below.
8. Marketing Communications
By registering as an Independent Retailer, you agree to receive operational communications relating to your membership, including:
- Account notifications.
- Commission statements.
- Product announcements.
- Company updates.
- Policy amendments.
- Training and educational materials.
You may opt out of promotional communications at any time where permitted by law. However, operational or legally required communications may continue to be sent.
9. Confidentiality
Independent Retailers must maintain the confidentiality of all non-public Company information, including but not limited to:
- Genealogy information.
- Business reports.
- Compensation information.
- Customer information.
- Internal documents.
- Training materials.
- Marketing strategies.
Retailers shall not use, disclose, reproduce, distribute, or exploit confidential Company information without prior written approval from ASTIVARA PHARMACY.
10. International Data Transfers
Where necessary for business operations, your personal information may be processed or transferred to jurisdictions outside your country of residence. In such cases, ASTIVARA PHARMACY will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
11. Changes to this Privacy Policy
ASTIVARA PHARMACY reserves the right to amend or update this Privacy Policy at any time to reflect changes in applicable laws, regulatory requirements, technology, or business operations. The latest version will be published by the Company, and continued use of our services or continued retailer membership constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact:
ASTIVARA PHARMACY
#118 & 119, Sunrise Business Park
Green Valley Main Road
Near Metro Industrial Estate
Whitefield, Bengaluru – 560066, India
Email: info@astivarapharma.com
We will make reasonable efforts to respond to your enquiry within a reasonable period in accordance with applicable laws.
